العربية
2026 Edition · Company Profile

The right technology partner
for your company in the region

We deliver ERP, CRM, applications, and infrastructure — designed to grow your business with confidence,
with your full tech team in one place.

Saudi Arabia · UAE · Jordan · Egypt

alwanlab.com [email protected] 2026
About Us

We are not a software vendor —
we are your growth partner.

Alwan Lab was founded with one goal: to give every SME in the Gulf the same level of technology systems as large enterprises — without complexity or inflated costs.

2018
Year founded
50+
Team specialists
500+
Active clients
4
Markets we serve
🇸🇦 🇦🇪 🇯🇴 🇪🇬
Our Vision

Technology as an enabler, not a barrier, for every Gulf business.

We aspire for every Gulf SME to access integrated technology systems easily and affordably — without a massive IT team.

Our Mission

Building a complete operational ecosystem — not just selling software.

We deliver integrated solutions from ERP to digital marketing, with custom implementation and continuous Arabic support — so clients feel we are an extension of their team.

Our services

Seven services, one platform.

ERP Systems
Full control over your operations from inventory through accounting
Smart CRM
General, Legal & Real Estate — manage client relationships intelligently
POS Systems
Run your store easily and fast, connected to live inventory
Mobile Apps
iOS & Android — apps that grow with your business
DevOps & Cloud
Stable, secure, and scalable infrastructure
Cybersecurity
Complete protection with periodic penetration testing
Digital Marketing
SEO, ads, and social media — real growth
Our Numbers Speak

Eight Years of Building

500+
Active Clients
1,200+
Projects Delivered
99.9%
Cloud Uptime
4.2 ⭐
Client Satisfaction
Why us

Five Competitive Advantages

01
Unified Platform
ERP, CRM, hosting & marketing — single database, single login
02
24/7 Arabic Support
A team that speaks your language and understands the Gulf market — WhatsApp, phone & email
03
Fast Implementation
From consultation to launch in 6–10 weeks — no years of planning
04
Transparent Pricing
In SAR or AED — no hidden fees, no invoice surprises
05
Enterprise Security
ISO 27001 · SOC 2 · Servers in KSA & UAE · AES-256 end-to-end encryption · Full SDAIA compliance
Customer testimonials

Trusted by 500+ brands across Saudi Arabia and the UAE

Client logos we are proud to partner with

"

We moved from 7 disconnected systems to one dashboard and cut operating costs by 40% in three months.

S
Sarah Al-Omari
CEO, Taif Stores
"

Alwan Lab does not work like a vendor — they act as a real growth partner. The difference is clear in every project.

F
Faisal Al-Badr
Founder, Riwaq Real Estate Platform
"

Our ERP migration was surprisingly smooth. 24/7 Arabic support is what truly made the difference.

N
Noura Al-Shammari
Operations Manager, Al Diyar Group
"

Within the first two months, reporting clarity improved dramatically and we started making faster decisions with confidence.

A
Abdulrahman Al-Harbi
Finance Director, Manar Co.
"

The CRM and marketing integration saved team time and significantly improved follow-up quality.

R
Reem Al-Qahtani
Marketing Manager, Nabd Platform
"

The best part was delivery discipline and fast post-launch support — truly a dependable team.

M
Mohammed Al-Otaibi
CTO, Kayan Group
Customer journey

From Idea to Launch — Four Steps

01
We understand your project
A free consultation to define your needs and the best-fit system
02
We design the solution
A tailored implementation plan, clear timeline, and no surprises
03
We start delivery
Our team develops, tests, and hands over ready for launch
04
Ongoing support
Maintenance, updates, and 24/7 Arabic technical support after delivery
Typical timeline: 6 – 10 weeks
Four product lines

An integrated stack from lead to daily operations.

1 · SaaS products
ERP · CRM · Legal & real-estate CRM
Monthly and annual plans (Basic / Pro / Enterprise) with usage tracking and automated renewals.
2 · Custom projects
Websites · Apps · Bespoke systems
Quote-based delivery with milestones and payments tied to progress.
3 · Hosting & domains
Domains · Hosting · SSL · Business email
Automated annual renewals, security certificates, and company-domain email.
4 · Maintenance & support
Annual contracts · SLA · Support tickets
Guaranteed response times, priority-based tickets, and monthly performance reports.
Six specialized teams

Every department owns a clear part of the customer journey.

Technical support
Client tickets, technical issue resolution, and SLA tracking.
Developers
SaaS products and custom projects built with modern technology.
Sales
Leads, proposals, and closing deals.
Services
Hosting, domains, and business email management.
Billing & accounting
Invoicing, collections, and subscription renewals.
Maintenance
Annual maintenance contracts and agreed SLA follow-up.
Team

The people behind the impact

M F
Muhamed Farraj
General Manager
Leads company strategy and business expansion, focusing on practical solutions that connect technology to measurable outcomes.
B F
Basmah El-Falal
Public Relations Manager
Manages media and corporate communications while building partnerships that strengthen brand presence and market trust.
N S
Naglaa El-Sayed
Marketing Manager
Leads marketing and growth plans, overseeing digital campaigns and linking them to real sales KPIs.
R S
Reem Al-Shahri
Operations Manager
Oversees day-to-day project execution, delivery efficiency, and operational quality across teams.
O Z
Omar Al-Zahrani
Cybersecurity Director
Certified penetration testing expert. OSCP · CEH · ISO 27001.
L Q
Latifa Al-Qahtani
HR Manager
Leads hiring, talent development, and culture initiatives that sustain high performance across the organization.

Start now — let your systems work for you.

30-day free trial · No credit card · Our implementation team sets up your account within 48 hours

Website
alwanlab.com